![]() ![]() Furthermore, listening to the computerized voice proved to be the least effective for accurately recognizing emotion. On average, the study found participants were able to interpret the emotions of their partner more accurately when they just listened to the other person and didn’t focus on facial expressions. In addition, some of the participants listened to a recorded interaction between two strangers that was read to them by a computerized voice lacking the usual emotional inflections of human communication. And in some cases, the participants were allowed to both look and listen while communicating with one another. Some participants were asked to listen but not look at each other, while others were asked to look but not listen. In the study, the researchers examined how more than 1,800 individuals communicated with others. The new research found that people who focus solely on listening to another person’s voice - including what the person says and vocal cues such as pitch, cadence, speed and volume - were able to better empathize with that individual. “But, in the presence of both will and skill, people often inaccurately perceive others’ emotions.” “Social and biological sciences over the years have demonstrated the profound desire of individuals to connect with others and the array of skills people possess to discern emotions or intentions,” study author Michael Kraus, an assistant professor of organizational behavior at Yale University, said in a statement. In fact, relying on a combination of vocal and facial cues may not be the most effective method for understanding the emotions or intentions of others, the study said. To do this, people tend to not only focus on the exchange of words, but also a person’s facial expressions and other nonverbal cues.But a new study from the American Psychological Association suggests that you could be trying to do too much. ![]() ![]() When it comes to understanding how someone truly feels, it may be best to close your eyes and just listen, a new study shows.Įmpathy allows people to identify the emotions, thoughts and feelings of others. This article originally appeared on Live Science and was written by Samantha Mathewson. The findings mentioned in the article were published on Oct. You hear better when you listen with your eyes closed. Here is another study that is music to my ears. Many of us who coach over the phone with no visual cues, however, find voice modulations to be powerful indicators of emotions and unspoken words. Many coaches believe – and most clients are convinced – that coaching works best when coach and client face off, look each other in the eye and communicate. ![]()
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